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Shipping

Rains offers free delivery on orders over $100 AUD. All orders are shipped from our warehouse based in Melbourne, Australia within 24 hours on business days, with Australia Post. We ship within Australia only. If you are located outside of Australia, please select your shipping country here.


Covid-19

Rains is heightening measures to ensure the swift and safe delivery of rains.com purchases. Due to the current situation, we ensure:

  • Orders will be shipped from rains.com. Delivery time might be longer than usual.
  • Extra hygiene precautions taken in the handling and packaging of rains.com orders.
  • For more information, please visit Australia Post's website.

Shipping Options

AusPost eParcel (3-5 business days):
$6 / free for orders over $100

AusPost Express:
$10


Returns

You have 30 days from the day of receipt to return any unused items and receive a refund. The returned items must be unused and in original packaging with hangtags attached. Please note, at this time we do not offer exchanges, unless the goods are faulty, or wrong items are delivered. If you need a different size or another style you will need to place a new order. To return a product, please follow the instructions on this page.

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